Last updated: August 6, 2026
Who we are
FantastiChina operates the website https://fantasti-c.com. We sell handmade ceramic flowers, porcelain floral decor, incense holders, diffusers, magnets, mugs, and gift-ready home accents.
Information we collect
When you visit our website, place an order, create an account, contact us, or subscribe to updates, we may collect information such as your name, email address, shipping address, billing details, order history, and messages you send to us.
We may also collect basic technical information such as browser type, device information, IP address, pages visited, and cookies used to keep the website secure, improve performance, and understand how visitors use our store.
How we use your information
- To process and ship your orders
- To respond to customer service requests and contact form messages
- To manage accounts, carts, checkout, and payment status
- To improve our website, product pages, and customer experience
- To help prevent fraud, spam, and unauthorized activity
- To comply with legal, tax, and recordkeeping obligations
Payments
Payments are processed by third-party payment providers such as PayPal or other checkout services available on our website. We do not store your full payment card details on our own servers. Payment providers handle payment information according to their own privacy and security policies.
Shipping and order fulfillment
We use order and shipping information to prepare, pack, and deliver purchases. Shipping carriers may receive the information needed to deliver your package, including name, address, phone number when required, and tracking details.
Cookies
Our website may use cookies to keep the shopping cart working, remember preferences, improve security, measure site performance, and understand visitor behavior. You can control cookies through your browser settings, but some store features may not work correctly if cookies are disabled.
Analytics and marketing
We may use analytics or marketing tools to understand traffic sources, product interest, and campaign performance. These tools may use cookies or similar technologies. We use this information to improve product presentation, content, and advertising relevance.
How long we keep information
We keep order and account information for as long as needed to provide service, comply with legal obligations, resolve disputes, and maintain business records. Contact form messages may be kept for customer service and support purposes.
Sharing information
We do not sell your personal information. We may share information with service providers that help us operate the store, including payment processors, hosting providers, email tools, analytics providers, fraud-prevention services, and shipping carriers.
Your choices
You may contact us to request access, correction, or deletion of personal information where applicable. You may also unsubscribe from marketing messages if we send them. Some information may need to be retained for order, security, tax, or legal reasons.
Contact us
If you have questions about this Privacy Policy or how your information is handled, contact us at 1323010992@fantasti-c.com.